Following team training and simulation, our work commenced running in ‘data capture’ mode whilst providing hands on support to supervisors and users to ensure the effective operation of the system. After several weeks of data capture to establish an accurate baseline, we switched to ‘predictive running’ to show predicted task and process completion.
Instant Insights® provided local and remote real-time visualisation of the process and accurate loss logging on problems and downtime. Our analytics and reports clearly identified significant lost time and variations in process performance with the opportunity for a four fold reduction in cycle times within the process.
Our approach is now being rolled out across 12 areas of the business.